You may have considered hiring a nearshore software development company or services, but you still have doubts about this business model.
There are a lot of outsourcing companies that streamline the process of screening, hiring, and developing software for IT solutions. According to a Deloitte global outsourcing survey, many businesses outsource development to such companies for cost reduction and flexibility. Is it the right choice for you?
In this article, we give you eight essential characteristics of a nearshore outsourcing company and services. With them, you can make an informed decision about whether or not you need to go for a nearshore outsourcing option.
Nearshoring is the model wherein the outsourced work is delegated to a software development outsourcing company or team in a nearby country. Businesses in the United States approach neighboring countries for their professional services by employing specialists for business tasks.
More often than not, these tasks are related to IT and software development. Between nearshoring and offshoring, the former holds several advantages, such as cultural similarities and time zone correlations that offset costs.
The most common countries employed by the United States for nearshore software development are Latin American countries. For example, Mexico, Columbia, Argentina, Peru, Uruguay, Venezuela, Ecuador, and Costa Rica.
Your team for software development services in a nearshore company is as important as your team at your home base. Various departments will have to correlate on business matters, regardless of whether they communicate in person or via the Internet.
Keep this in mind! Here are a few advantages that make nearshore software development services a good option for your business.
With contracts that range from part-time, seasonal, and full-time employment, having a dedicated team provides many benefits.
Nearshore companies working routinely with US companies are often employed on a full-time basis following their performance as project-based contracts.
Based on statistics and performance reviews, most nearshore teams are contracted several times by trusted businesses—eventually becoming full-time employees.
This is an added value that comes as a result of employing nearshore teams for your business.
With the core focus on forging long-lasting working relationships with their clientele, the underlying values of sharing cultural affinity, geographical proximity, and immediate communication define how nearshore companies offer clients assistance.
These employment agreements are also a way to cut down on in-house maintenance costs for the team.
Cultural affinity is key to any outsourced partnership. Including the obvious need for speaking the same language as other teammates, cultural similarities allow businesses to gauge offshore software development teams’ thinking, work ethics, and organizational skills.
Having a similar culture goes beyond having the same holidays and personal beliefs as the rest of your team:
The same principle applies when you’re talking about languages. Nearshore software development companies, more often than not, speak similar languages. For example, 98% of our IT team working in nearshore software development in Mexico have English-speaking IT engineers. They also tend to have someone who communicates in English with United States members.
Two-way communication is necessary to convey your business models, plans, and strategies to off-base teams.
In comparison, offshore software development companies usually require third parties to delegate work and run the risk of miscommunication.
If you take the United States and Mexico as an example, both countries share the same time zones. In business terms, this would relate to the same working hours. Nearshore software development teams in Mexico can correlate with teams in the United States regarding projects in real-time.
Convenient collaboration between teams is necessary to avoid excess costs, establish streamlined communication, and limit employee fatigue.
To combat such issues, outsourced companies working from beyond the border ensure the quickest response times by communicating on the same day—mostly in under 30 minutes—for immediate solutions.
This means that teams collaborating across the border can respond to queries and concerns in real-time. From the moment the first notification comes in, the team will acknowledge, respond, and solve the issue within minutes.
If one thinks of it in relative terms, collaboration between teams with varied business hours can often delay project submissions and fail to meet deadlines solely because neither team can communicate with the other in a timely.
On the other hand, nearshore companies can collaborate in less than thirty minutes, solving problems within the same day. There is practically no lag between when a concern is raised and when a solution for it is implemented.
Teams are required to keep in constant communication with one another. This means that the team working in-house maintains a steady stream of conversation about the project and the company’s overall goal with the team working nearshore.
To avoid failure, teams must communicate with one another as quickly as possible. This could go from either end. The in-house team could review with the nearshore team possible concerns about the effectiveness of the project, and the nearshore team could communicate timelines.
In any event, both parties need to be in real-time communication with one another and align their working hours. Therefore, fixes can be made as quickly as possible.
Using nearshore software development companies in Mexico as an example, companies in the United States pay around 60% more in salaries. The price difference doesn’t account for lower quality in the overall product itself. Instead, it’s based on the standard of work in IT development and the state of the economy in both countries.
Read our blog on how to build a software development team.
The life cycle of a project is likely to run the course of several months to a few years. During this time, in-person meetings or delegations might become necessary. This is where nearshore outsourcing is more than useful. By definition, nearshoring is outsourcing projects to companies that are in neighboring countries and near you.
Proximity is important for several reasons:
Ideally, business trips shouldn’t be required if you’ve outsourced a project. However, several things can happen during the life cycle of a project and as a business owner, it’s important to factor in those risks and give yourself enough leverage to allow for business trips.
If the benefits of nearshore software outsourcing services satisfy your objectives, here are eight essential aspects that can help you choose the right software development company.
The United States has been outsourcing IT projects for the past three decades as it is more cost-effective, and it’s still the top reason. However, money isn’t the only aspect you should consider. Another one is a team’s technical expertise.
This is essential because a nearshore development team that’s not experienced in the technology you need won’t be able to cater to your needs. For example, having a team of full-stack developers doesn’t imply having the right skills for your business. Every project deserves to have the needed attention and aligned skill efforts. If your application is already written and running in JavaScript, a company with only .NET developers won’t be able to help you, no matter how good they are at that specific language.
If you’re looking to outsource a project to a nearshore software development team, your first job would be to ask the vendors more about their tech stack and skills. Also, before signing off on a project, make sure you familiarize yourself with how the vendor scouts or hires talent in the industry you’re looking for and how they assure results. Every nearshore company needs to use an IT staffing process for selection; make sure they have one that fits your needs.
Along with the necessary expertise to satisfy your project requirements, an outsourced team has to have the necessary tech. If a company simply promises to create a suitable infrastructure, you’ll waste time—most likely, they don’t know how to operate the tech already and will need time to master it. This translates into the risk that you won’t get the desired deliverables.
There are two key things you need to do while or before you look for an outsourcing agency:
I recommend that you ask about testimonials and reviews on the specific area that interests you the most; there’s nothing better than a third party to confirm or deny the skills of a team.
Data protection authorities are becoming more active in Latin America. For example, Mexican law subjects international and domestic data security to detailed rules.
Many companies have also adopted the GDPR policy, while the countries issued GDPR-inspired laws. The LATAM countries are also taking steps to increase cybersecurity and create specific laws against cybercrime.
The outsourcing company you choose should also have certain security protocols in place. Data breaches, personal information loss, and other security issues are a no-go at any point in a project’s life cycle.
Make sure that the company complies with data protection policies, such as the GDPR, and is ideally ISO 27001 certified, which is a recognized security certification. In addition to that, ask if it signs NDAs with employees and draws up an agreement specific to your project.
Nothing speaks more for a company or a nearshore development team than its portfolio. A portfolio highlights the team’s experience as a collective and the projects they’ve undertaken. Plus, it also mentions each team member’s specific skill set and what every member has to offer.
The work experience of a team is a great opportunity to demonstrate their problem resolution and tech skills. Many companies use extra resources, such as success stories, case studies, e-books, or videos, where you’ll be able to find their previous work on a similar project.
It is incredibly important for businesses to do their due diligence when employing potential contractors. The team should have a positive roster of clients to attest to their skills. Be wary of teams that have several reviews but no way of getting in touch with any of their previous clients.
In continuation of the aforementioned point, you can never be too careful when hiring a potential team to oversee software development outsourcing or sensitive information pertaining to the success of your company.
Vendors are keen to advertise prospecting teams and team members with their credentials, certifications, and badges.
These credentials serve as testimonials for each team member. Companies are, therefore, able to ascertain whether or not these teams are a good fit for them or not.
Outsource a team that has been recognized by firms certified by top software development companies, such as Clutch, Accelerance, Good Firms, etc. Also, verify that the potential vendor that likes you the most has the needed partners for your business, such as Amazon, Google, Azure, etc.
Every company strives towards success despite different business models. Of course, everyone wants to succeed, but not everyone shares the same professional or work values. At the very least, they should share the same professional and work values as your business.
We have found, as an outsourcing team, a better and strongest bond among customers and employees when sharing mutual organizational values. Finding such a company can save you a lot of stress during the project. So, pay attention to how they communicate and their work ethics when discussing the goals of your projects, requirements, and deliverables.
Businesses and nearshore teams should be able to collaborate on projects simultaneously to prevent miscommunication. Aligning work hours to your in-house team is one way, but also, using a single communication channel helps make sure your project is on track. Our team is able to work through the platform or tool that best suits your needs, be it Slack, Trello, Asana, or any other project management platform of your preference.
Communication is important before and during the contract. Initially, it is to establish what the client wants from the team and set forth the terms of the contract.
During the project, teams will have to communicate back and forth at every part of the project and keep one another in the loop at all times. Live communication among teams breaks the physical limitation and makes a nearshore software development team feel closer to the company’s achievements. When working with a nearshore company, collaboration happens simultaneously, problems are solved within the same day, and improvements are continuously being implemented.
Based on the complexity and magnitude of your project, you might request a larger workforce or a smaller one. Ask vendors if it’s possible for you to review their hiring process and assess individual team members’ files wherein their skill sets and previous work history are mentioned.
The amount of available workforce also allows you to familiarize yourself with the team and their expertise in handling the project that you’re assigning them. It is important to compare the knowledge, discipline, and hard and soft skills your business requires with any potential team.
Now that you have chosen your nearshore software company, here is some advice to have a successful nearshore software collaboration.
An agile mindset allows companies to adapt to various environments and changes. In terms of business, changes are often about market fluctuations, development needs, and such. Agile methodology factors in any possible risks and provides any leverage for the company to counter unforeseen risks.
SCRUM is one of the two frameworks (besides Kanban) that utilizes agile mindsets for developing software products. The framework is designed for teams of ten or fewer members.
The goals of the final project are broken down and allotted to each member or group of members within certain time limits, known as sprints. The general time limit of a sprint is anywhere from two weeks to a month. At the end of the time limit, the team holds two meetings.
Daily meetings are held to assess each member or group of members’ progress, called daily scrums. The first meeting is to review the work done for the stakeholders, and the other one is for the team to reflect on their efficacy and improve if need be.
Effective communication is crucial for successful collaboration with a nearshore software development partner. This includes:
Haven’t you decided to choose Nearshoring yet? Get the free ebook to dive into the Nearshore experience.
Companies in the United States are becoming increasingly aware of the numerous benefits that come with outsourcing projects to nearshore software development companies and their services.
Some of the benefits mentioned above include cultural affinity, time zone similarities, ease of communication, easy travel (if need be), and cost-effectiveness. All of which are essential characteristics of a nearshore software development company. Nearshore software companies like ClickIT are the best solution to adopt and scale to meet the unique needs of their clients. From startups to Fortune 500, all-sized companies have tried our nearshore software development team and decided to stay.
Nearshoring is a model wherein the outsourced work is delegated to a company or a freelancing team in a nearby country. Nearshore development companies are those offering these services.
Onshore means outsourcing certain parts of your business operations to a company located in your country or region. Offshore is almost the same, but with a company located in another country or different time zone. Nearshore refers to outsourcing work to a company or freelancing team in a neighbouring country.
Outsourcing your software development to a company or a freelancing group in a neighboring country is called nearshore software development.
Companies nearshore their software development to enjoy the benefits of outsourcing work while staying closer to home. This way, they can avoid any risks and hidden costs associated with outsourcing and can work with top talent in similar time zones, languages, and shorter geographical distances.
Before hiring a nearshore software development company, make sure you know your needs and requirements. You can start approaching popular nearshore software houses, reviewing their portfolios, comparing them, and finally shortlisting the one you want to go with.
Nearshore software development services are good and generally less risky than off-shore firms. You can get a hold of well-equipped, experienced developers with the latest development techniques that can deliver according to your requirements. You can build long-term partnerships and utilize global talent to create what you need.
Nearshore software development services are often cheaper than on-shore or off-shore development and save you a lot of time and resources. Plus, the geographical distance is not much, so you can easily travel back and forth if need be.
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