ClickIT’s Year in Review 2023

Another year goes by, and we must share another year in review!

2023 has been quite the ride for ClickIT; we have accomplished, learned, and experienced new things that make this year really special. So let’s get into it. Here is our 2023 recap.

We are officially an AWS Advanced Partner!
ClickIT Made it to the Top 3 BP2C Companies
Leading the eNPS Score in LATAM
ClickersforGood: Together We Make the Differences
DevOps Bootcamp: Developing Exceptional Professionals
MasterIT: Tech • Inspire •Transform
Welcoming Our Customer Satisfaction Department
A Power-Up to Our Company Values
Engineering and CI Year in Review
Marketing Year in Review
HR Year in Review
Sales Year in Review
What the Future Holds for ClickIT

We are officially an AWS Advanced Partner!

This recognition opened up a world of opportunities for us; the AWS Advanced Partner badge is a strong statement of ClickIT’s commitment to the DevOps sector, proving that our developer’s technical professionalism and capabilities are directly compatible with AWS tools and services.

We are immensely grateful to our team for their efforts and contributions and to AWS for acknowledging and honoring our dedication to exceed expectations in every service delivery.

ClickIT Made it to the Top 3 BP2C Companies

That’s right, we made it to the top BP2C Companies for two years in a row! This was a huge milestone as BP2C is a popular award recognizing companies committed to providing the best working environment for Software Development and Information Technology professionals.

We want to thank our Clickers for their honest reviews and to software guru for taking us into account for this recognition.

Leading the eNPS Score in LATAM

We celebrate our excellent score of 9.3 in the eNPS (Employee Net Promoter Score), which showcases the loyalty and dedication of our Clickers with the company. This milestone resonates with our values, vision, and collective mission.

As we celebrate this accomplishment, we extend our deepest gratitude to each Clicker who has shaped our workplace into a vibrant and harmonious community. This remarkable eNPS score is a shared achievement that highlights the collective spirit of our LATAM Clickers.

ClickersforGood: Together We Make the Difference

This year, we embrace with love our social initiative, “ClickersforGood,” whose main purpose is to positively impact the community through concrete and sustainable projects to create a culture of corporate social responsibility among us Clickers.

We had wonderful activities where we shared joy and beautiful moments with communities. We are committed to continue spreading kindness for even more causes in 2024.

You can see one of our experiences in this video.

DevOps Bootcamp: Developing Exceptional Professionals

We held our DevOps Bootcamp 2023, where our bootcampers prepared for their professional journeys as DevOps Engineers for eight months.

Nine bootcampers graduated; their unwavering thirst for knowledge in DevOps and their motivation to initiate their careers in the IT world have been the cornerstones of this remarkable achievement.

Yet, this achievement was reached thanks to the generous investment of time and knowledge of our dedicated DevOps Engineers at ClickIT, who tirelessly imparted their expertise to our Bootcampers.

Congratulations, Clickers and Bootcampers. Now, they are at the beginning of their DevOps career path. Cheers for that!

MasterIT: Tech•Inspire•Transform

Our MasterIT didn’t disappoint us at all; it was an amazing week of innovation, knowledge, and enriching experiences.

We held 4 conferences at the most popular Universities in the city, with topics like the path to success in software development, cheat codes for DevOps engineers, and what you need to know about engineering culture; we also presented an AWS webinar about how to build Cloud Native applications which was a huge success, held by one of our Sr DevOps engineers and an AWS representative.

We eagerly anticipate the next edition, where we’ll once again come together to shape the future of IT.

Thank you to all our presenters and attendees for being part of this enriching event! We hope you enjoyed it and learned a lot of new things.

Welcoming Our Customer Satisfaction Department

In the thrilling year in review, one of our significant milestones was the introduction of our Customer Satisfaction Department.

This strategic initiative was born from our commitment to deliver outstanding customer service. As we welcomed this new department into our Clicker family, we set the stage for a boosted focus on customer delight, creating a path towards stronger connections and elevated satisfaction. Thank you to our Clickers involved in this department and our customers for pushing us to improve every day. Cheers for this great addition to our year-in-review journey.

ClickIT is here to assit you with a Software or DevOps engineer or even a complete team! Book a free call.

A Power-Up to Our Company Values

We took a step to change by upgrading our company values since we recognized the need for more unified and recognizable values that resonate with our culture and aspirations. Here are our power-up values:

Evolution: “Never stop evolving; keep on learning”
Collaboration: “Collaboration breeds innovation.”
Commitment: “Commitment propels us towards success”
Heartitude: “Heartitude shines through every action.”
Diversity: “Embracing diversity, fostering unity”

Embracing these new values signifies our commitment to ClickIT’s community, a workplace where growth and respect thrive, and every contribution matters.

Engineering and CI Year in Review

The engineering department had a year full of achievements, starting with the 20 new customers we had, where eight of them shared excellent reviews on Clutch with 5.0 stars, a perfect score that reflects the commitment and experience our engineers deliver to each project from DevOps, software development, AWS infrastructure, form SaaS platforms, and staff augmentation, our customers were more than happy with the results.

This makes us proud of our dedicated developers, who continue to drive our engineering department to new heights.

But that is not all; we nailed the certification area this 2023 with 26 engineers certified in:

AWS Cloud Practitioner
AWS Developer Associate
AWS Security Specialty
AWS Solutions Architect Associate
Azure Fundamentals
CAPM
PMP
Scrum Master
Terraform Associate

Marketing Year in Review

Now, let’s highlight the achievements of our creative room, as their dedication and creativity stand out more than ever this year.

We had some new releases, like our new TikTok account @devops.services, dedicated to all the tech curious looking for Devops and software development solutions.

In addition, we created a new video edition called “Beyond the Code,” where our teams of developers shared their experiences, challenges, and technical practices of their projects; we invite you to take a look at our first one:

We still have more to share.. our visionary team released three landing pages: Software Product Development, Custom Software Development, and Healthcare app development so that you can find relevant information about each service.

To conclude with this list of achievements, here are the best blogs and videos published in 2023 by ClickIT.

Top 5 Tech Blogs

HR Year in Review

It’s the time of the heart and warmth of the company, our HR department! This year, they held amazing initiatives and activities demonstrating that they always think of us Clickers.
First, we had our first International Clickers Day, which was celebrated by fun activities where our Remote Clickers could share a bit of their Culture with us; in this video, you can see one of them, where our Clicker from Venezuela shared with us how to make “arepas”

Also, our Talent Newsletter was a huge success this year. We have grown by more than 50% in subscribers, which encourages us to create more cool and relevant content for all of you who want to continue growing your IT professional career.

In addition, our HR team held an initiative called “Prevention Week,” with very interesting conferences for our financial and health life to prevent any event that the future holds for us, which was very useful for everyone; we appreciate your commitment to always wanting the best for us, thank you HR!

Sales Year in Review

Last but not least, our Deals wizards ran the show this 2023; with their dedication to seeking new opportunities, they achieved great things, such as their Old leads re-engagement campaign and optimizing the process of the prospecting platforms.

Their strategic vision and ability to turn opportunities into victories have undoubtedly played a key role in the success story of our company’s year in review.

As we celebrate their achievements, we look forward to even more wizardry in the realm of deals in the upcoming year. Cheers to the Deals Wizards who conjured success in 2023!

What the Future Holds for ClickIT

It was quite a ride this year, full of achievements and experiences that enriched our company, which only motivates us to reach the sky in 2024.

Let’s see what the future holds for ClickIT in the upcoming year.

2024 holds promising opportunities for increasing DevOps professionals’ and software developers’ skills and expertise; our primary focus will be to augment the knowledge base of each team member, fostering a culture of continuous learning and innovation.

We are spreading the foundation for a year of outstanding growth, innovation, and success through continuous learning, motivational activities, and a commitment to deliver exceptional customer results.

In addition, motivating our team is not just a goal; it’s a commitment that lies at the heart of our vision for 2024. We recognize that a motivated team is a productive team, so we are looking to organize even more activities and events that will inspire, energize, and connect each member of our Clickers family.

And that’s a wrap! ClickIT wishes you a Happy New Year! May the coming year bring success, joy, and fulfillment to all of you.